Winter Storm ION
Service Advisory
Due to extreme
weather conditions over much of our service area customers may see delays of 24
to 48 hours, particularly on shipments moving across the Midwest and Northeast.
In locations where extreme temperatures are combined with snow or ice
conditions, some local service has been curtailed; our Operations and Service
Support representatives are contacting customers affected.
The latest ETA and
routing information is always available through Pacesetter and
accessNS.
Customers with
questions regarding specific shipments should contact the National Customer
Service Center.
Customer Service
Operations at 800-635-5768.
Customer Service
Automotive Operations at 888-649-9273.
Customers with
questions regarding local service should contact their Operations and Service
Support Representative.
Operations and
Service Support at 800-898-4296.