CSX Recognized for Exceptional Service for Automotive
Customers
JACKSONVILLE, Fla. - June 18, 2015 - CSX and its
wholly-owned subsidiary Total Service Distribution, Inc. (TDSI) have been
recognized by the Association of American Railroads with its industry awards
for the highest-quality automotive ramp service performance in the United
States.
The AAR awards, given each year to one origin and one
destination facility in the industry, recognized CSX's Strawberry Yard in
Louisville, Kentucky as the top origin for finished vehicle staging and loading
and CSX's facility at Palm Center, Florida as the top destination for light
vehicle unloading in 2014. The recognition is the result of quality review
audits that examine the policy, procedures and conditions at the facilities,
emphasizing safe operations and the handling of vehicles to prevent damage.
"The recognition of these facilities is indicative of
the level of quality we deliver throughout our network of world-class vehicle
distribution centers," said Clarence Gooden, executive vice president and
chief commercial officer, CSX. "Our core strategy for our automotive
customers focuses on delivering safe, high-quality service every day, and we
appreciate the recognition of the hard work of our automotive network
employees."
CSX was also the only railroad named to the Hyundai GLOVIS
President's Club for elite service, the third consecutive year CSX has been
recognized. The award from GLOVIS, a third-party logistics service provider,
recognizes companies that performed at the highest level when measured against
key metrics including transit performance, damage-free shipment handling and
deliveries and customer service, which includes railcar availability, ease of
doing business, claims processing, special requests, general satisfaction and
responsiveness to customer needs.
CSX continues to serve a growing automotive market, with
both North American Light Vehicle production and sales expected to increase
year-over-year in 2015. CSX has invested in locomotives and multi-level auto
racks to continue delivering high levels of service for its customers.
About CSX
CSX, based in Jacksonville ,
Florida , is a premier
transportation company. It provides
rail, intermodal and rail-to-truck transload services and solutions to
customers across a broad array of markets, including energy, industrial,
construction, agricultural, and consumer products. For nearly 190 years, CSX has played a
critical role in the nation's economic expansion and industrial
development. Its network connects every
major metropolitan area in the eastern United States , where nearly
two-thirds of the nation's population resides.
It also links more than 240 short-line railroads and more than 70 ocean,
river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and
its subsidiaries is available at www.csx.com.
Like us on Facebook (http://www.facebook.com/OfficialCSX) and follow us on Twitter (http://twitter.com/CSX).
Contact:
Kaitlyn Barrett
(904) 359-1037