Tuesday, December 14, 2010

Norfolk Southern Christmas and New Year Holiday Operations

Received the following via email.

Christmas and New Year Holiday Operations

Due to reduced shipments expected over the Christmas and New Year holiday, Norfolk Southern will curtail some train and terminal operations for a 48 hour period each holiday beginning at 7:00 AM on Friday, December 24 through 7:00 AM Sunday, December 26 and again beginning 7:00 AM on December 31 through 7:00 A.M. on Sunday, January 2. Operations necessary to protect critical shipments and to assure a rapid return to scheduled operations will continue through the period. Local train operations (pickup and delivery) during this period will be based on customer requirements.

Customers with critical shipments, particularly unit trains, where customer operations will continue through the holiday, should contact their Customer Service or Marketing Representative regarding service requirements.

Customer Service - - 800 635.5768

Where local service (pickup/delivery) will be required through the holiday period or for questions regarding specific shipments, customers are encouraged to contact their Central Yard Operations or Customer Service representative.

Central Yard Operations - - 800 898.4296