Sunday, November 18, 2012

NS - Hurricane Sandy Service Alert

Received the following via email.

Hurricane Sandy Emergency Plan

Norfolk Southern has implemented emergency plans for the Northeast region that could be effected by Hurricane Sandy. Traffic in Virginia through New England may be impacted by heavy rains, flooding, and high winds. Rail traffic in these areas should expect delays of at least 72 hours.

Updated ETA and routing information is always available through Pacesetter and accessNS

Customers with questions regarding specific shipments should contact the National Customer Service Center.

Customer Service Operations 800-635-5768

Customers with questions regarding local service should contact their Operations and Service Support Representative.

Operations and Service Support 800-898-4296