Friday, April 19, 2013

NS Service Alert - Flood Alerts in Central U.S. and Great Lakes Area

Received the following via email.

Flood Alerts in Central U.S. and Great Lakes Area

Major flooding is forecast for several river gauge locations along the Mississippi River in Iowa, Illinois, and Missouri, and we anticipate the curtailment of traffic moving over Hannibal Bridge early Friday morning, April 19, 2013.

Norfolk Southern is using alternate routes around areas of flooding, but customers may see delays of 24 to 48 hours.

The latest ETA and routing information is always available through Pacesetter and accessNS.

Customers with questions regarding specific shipments should contact the National Customer Service Center.
Customer Service Operations at 800-635-5768.
Customer Service Automotive Operations at 888-649-9273.

Customers with questions regarding local service should contact their Operations and Service Support Representative.
Operations and Service Support at 800-898-4296.