Wednesday, May 05, 2010

NS Service Alert Update

Received the following via email.

May 05, 2010

Flooding Between Memphis and Sheffield

Floodwaters have receded and operations restored over Norfolk Southern's line between Memphis, Tennessee and Sheffield, Alabama. However, slow orders are in effect as track conditions are closely monitored. With improving conditions, operations should be gradually returning to normal over the next couple of days. Customers with shipments normally moving over this route should expect delays of 24 to 48 hours.

Customers with questions regarding specific shipments should contact their Customer Service Representative:
Customer Service- 800 635.5768

Customers with questions regarding local service (pickup or delivery) should contact Central Yard Operations:
Central Yard Operations- 800 898.4296