Norfolk Southern Service Alert
Tuesday, July 1, 2014
Flood Alerts Impacting Central U.S. and Great Lakes Area
Flooding along the Mississippi River is expected to impact
operations over the Norfolk Southern bridge at Hannibal, Missouri sometime
Friday, July 4. This will affect traffic normally moving between Kansas
City/Moberly, Missouri and Decatur, Illinois via Hannibal. Norfolk Southern
will use alternate routes around areas of flooding, but customers with shipments
normally moving over this route might see increased transit time of 24-48
hours. Current estimates of flooding would impact operations for 7-10 days.
Further updates may be issued as conditions impacting operations change.
Customers with questions regarding specific shipments
should contact the National Customer Service Center.
Customer
Service Operations at 800-635-5768.
Customer
Service Automotive Operations at 888-649-9273.
Customers with questions regarding local service should
contact their Operations and Service Support Representative.
Operations and
Service Support at 800-898-4296.