2014
Christmas and New Year Holiday Operations
For
customer planning over the upcoming holidays, anticipating reduced volumes
Norfolk Southern plans to begin curtailing most operations for the Christmas
Holiday beginning at 3:00 PM on Wednesday, December 24, with resumption of
normal operations on Thursday, December 26. Local train operations (pickup and
delivery) and unit train operations during this period will be based on
prearranged customer requirements. Interline gateways will remain open for
traffic delivered from connecting carriers.
Norfolk
Southern will operate a normal road train schedule over the New Year Holiday,
however local train operations (pickup and delivery) may be reduced due to
customer facility closures over the holiday.
Where
customer operations will continue through the holiday and local service
(pickup/delivery) will be required, customers should contact their Operations
& Service Support or Customer Service representative to confirm local
service requirements.
Customers
with critical shipments, particularly unit trains, where customer operations
will continue through the holiday, should contact their Customer Service
representative regarding service requirements.
Operations
and Service Support: 800-898-4296
Customer Service Operations: 800-635-5768
Customer Service Automotive Operations: 888-649-9273
Customer Service Operations: 800-635-5768
Customer Service Automotive Operations: 888-649-9273