Update on Operations after Impact of Winter Storm Jonas
Norfolk Southern operations in the Mid-Atlantic and Northeast areas have been severely impacted after heavy snowfall, blizzard conditions and sub-zero temperatures in association with Winter Storm Jonas. Although the storm has diminished, operations are extremely limited throughout the Northeast corridor, in particular between Wilmington and Baltimore. Traffic moving into the Conrail area within the state of New Jersey has been reduced to allow for recovery efforts. Areas in Virginia, West Virginia and Pennsylvania are recovering slowly. Customers should expect delays of 24-72 hours on traffic moving through these areas.
The latest ETA and routing information is always available through Pacesetter and accessNS.
Customers with questions regarding local service should contact their Operations and Service Support Representative.
Operations and Service Support at 800-898-4296.
Automotive Operations at 888-649-9273.