Tropical Storm Nate - NS Operations & Recovery Efforts
Recovery efforts are underway to restore service to areas impacted by Tropical Storm Nate. Operations to and in New Orleans, LA have been restored to service and Norfolk Southern will begin to meter traffic back into the location. NS is actively assessing overall track conditions to and in Mobile, AL. Regional flooding and power outages continue to affect this area impacted by the storm. Embargoes to New Orleans, LA and Mobile, AL will remain in place as Norfolk Southern works through the traffic currently being held across the network to these locations.
Norfolk Southern will be working with customers in the impacted regions to identify switching needs and service plans as recovery progresses. Customers should continue to expect delays for traffic moving through and to all areas that have been impacted by the storm. Customers with questions regarding local service should contact their Operations and Service Support, Unit Train, Automotive, or Intermodal representative.
Ongoing updates will be provided as storm recovery efforts continue.
The latest ETA and routing information is always available through Pacesetter and accessNS.
Operations and Service Support at 800-898-4296
Automotive Operations at 888-649-9273
Unit Train Services at 404-979-5241
Intermodal Operations at 800-497-2919