Friday, February 12, 2010

NS Service Alert

Received the following via email.

February 11, 2010

Service Alert – Second Storm Impacting Operations in Midwest, Mid-Atlantic and Northeast

Over the last few days, a second major winter storm in less than a week moved across the Midwest, Mid-Atlantic, and Northeast. The storm brought heavy snow and high winds to many areas in this region which resulted in power outages, downed trees, and poor road conditions. While these conditions have impacted our operations, we are working to restore normal operations as quickly as possible. Customers with traffic moving through these areas should continue to expect delays of 48 to 72 hours over the next few days.

Customers with questions regarding specific shipments are encouraged to contact their Customer Service Representative.

Customer Service - 800 635.5768

Central Yard Operations representatives are also available to answer any questions regarding local service (set/pull) in the affected area.

Central Yard Operations - 800 898.4296