Winter Storm Service
Advisory – February 10, 2014
Due to extreme
weather conditions shipments moving across the Midwest and Northeast have been
experiencing delays of 24 to 48 hours. In addition, Winter Storm Pax is expected
to contribute to snow and ice conditions across the Southeast and it is
anticipated that traffic moving via these routes may also experience delay. In
locations where extreme temperatures are combined with snow or ice conditions,
some local service may be curtailed. Operations and Service Support are working
with customers to coordinate local operations that may be affected.
The latest ETA and
routing information is always available through Pacesetter and
accessNS.
Customers with
questions regarding specific shipments should contact the National Customer
Service Center.
Customer Service
Operations at 800-635-5768.
Customer Service
Automotive Operations at 888-649-9273.
Customers with
questions regarding local service should contact their Operations and Service
Support Representative.
Operations and
Service Support at 800-898-4296