Winter Storm Service
Advisory
Due to extreme
weather conditions shipments moving across the Midwest and Northeast may see
delays of 24 to 48 hours. In addition, Winter Storm Nika is expected to
contribute to snow and ice conditions. In locations where extreme temperatures
are combined with snow or ice conditions, some local service may be curtailed.
Operations and Service Support are working with customers to coordinate local
operations that may be affected.
The latest ETA and
routing information is always available through Pacesetter and
accessNS.
Customers with
questions regarding specific shipments should contact the National Customer
Service Center.
Customer Service
Operations at 800-635-5768.
Customer Service
Automotive Operations at 888-649-9273.
Customers with
questions regarding local service should contact their Operations and Service
Support Representative.
Operations and
Service Support at 800-898-4296