Wednesday, November 19, 2014

NS 2014 Thanksgiving Holiday Operations

Received the following via email.

2014 Thanksgiving Holiday Operations

Norfolk Southern plans to operate scheduled train service and other rail operations over the Thanksgiving Holiday. Some unit train operations and local service may be reduced depending on customer operations.

Our Operations and Service Support Center will contact local customers to confirm needed service over the holiday weekend. Customers may also contact their Operations and Service Support or National Customer Service Center regarding questions on specific shipments or local service requirements. The latest ETA and routing information is always available through Pacesetter and accessNS. 

Customers with questions regarding specific shipments should contact the National Customer Service Center.

Customer Service Operations at 800-635-5768.
Customer Service Automotive Operations at 888-649-9273. 

Customers with questions regarding local service should contact their Operations and Service Support Representative.

Operations and Service Support at 800-898-4296.