Thursday, March 29, 2012

NS Update on Derailment in Indiana

Received the following via email on Wednesday, 3/28/12.

Update on Derailment in Indiana

Norfolk Southern is continuing work to clear the site where a train derailed early Tuesday morning, west of Ligonier, Indiana (between Elkhart and Toledo). Once cleared, track repairs will immediately get underway and based on preliminary estimates, some train operations should be restored early Thursday. Norfolk Southern is continuing to reroute trains normally moving over this route in coordination with other carriers as well as over alternate routes on Norfolk Southern.

Customers with shipments normally moving over this route should expect delays of 24 to 48 hours. Updated ETA and routing information is always available through Pacesetter (Norfolk Southern's web based pipeline management tool), and accessNS.

Customers with questions regarding specific shipments should contact the National Customer Service Center.

Customer Service Operations - - 800 635.5768