Hurricane Irma - NS Operations Update
Norfolk Southern continues to monitor Hurricane Irma as the storm makes landfall in Florida and is projected to maintain hurricane strength as it approaches southern Georgia on Monday. The storm is anticipated to impact much of the Southeast, bringing strong winds and flooding rain. Traffic in route to locations near the Southeast Coast is being held at various yards throughout the Norfolk Southern system in an effort to alleviate congestion in the region. Additionally, NS has issued embargoes for these locations. Norfolk Southern continues to watch the storm closely and is taking precautions to protect employees, track, and shipments.
In preparation NS Engineering has staged resources, including ballast trains, equipment, and generators, and will be prepared to commence storm recovery efforts once it is safe to do so. Norfolk Southern continues to work with customers in these areas to identify switching needs and service curtailment. Customers with questions regarding local service should contact their Operations and Service Support, Unit Train, Automotive, or Intermodal representative.
Customers with shipments traveling through the areas impacted by Hurricane Irma should expect delays. Ongoing updates will be provided as this storm system progresses.
The latest ETA and routing information is always available through Pacesetter and accessNS.
Operations and Service Support at 800-898-4296 Automotive Operations at 888-649-9273 Unit Train Services at 404-979-5241 Intermodal Operations at 800-497-2919