Norfolk Southern has restored mainline track to service throughout Georgia and Florida following Hurricane Irma. Regularly scheduled road train service has resumed, however NS continues to meter in traffic to Savannah, GA, Brunswick, GA, and Jacksonville, FL and surrounding areas.
Norfolk Southern is working with customers in these locations to identify switching needs and communicate service plans. Customers should continue to expect delays of 48 to 72 hours for traffic moving through and to impacted areas as NS works through congestion caused from the storm’s service interruptions. Customers with questions regarding local service should contact their Operations and Service Support, Unit Train, Automotive, or Intermodal representative.
The latest ETA and routing information is always available through Pacesetter and accessNS.
Operations and Service Support at 800-898-4296
Automotive Operations at 888-649-9273
Unit Train Services at 404-979-5241
Intermodal Operations at 800-497-2919