Hurricane Irma - NS Storm Preparations
Norfolk Southern is currently preparing for Hurricane Irma based on projections that show the storm will impact the Southeast Coastal areas. Traffic in route to the areas will be held at various yards throughout the Norfolk Southern system in an effort to alleviate congestion in the affected regions. Additionally, NS has issued embargoes for these locations. Norfolk Southern continues to monitor the storm closely and is taking precautions to protect employees, track, and shipments.
In preparation NS Engineering is staging resources, including ballast trains, equipment, and generators, and will be prepared to commence storm recovery efforts once it is safe to do so. Norfolk Southern will be working with customers in these areas to identify switching needs and service curtailment. Customers with questions regarding local service should contact their Operations and Service Support, Unit Train, Automotive, or Intermodal representative.
Ongoing updates will be provided as this storm system progresses over the weekend.
The latest ETA and routing information is always available through Pacesetter and accessNS.
Operations and Service Support at 800-898-4296
Automotive Operations at 888-649-9273
Unit Train Services at 404-979-5241
Intermodal Operations at 800-497-2919