Received the following via email.
Service Areas Affected By Hurricane Irene
Norfolk Southern operations are being restored following Hurricane Irene. The storm made landfall Saturday morning and impacted operations along the east coast, from the Carloinas northward. As expected, the primary impact on operations has been debris, power outages, and flooding.
Mainline operations in North and South Carolina and Virginia are clear. Some areas remain without power. Branch lines are generally clear and awaiting final inspection but should be open later today.
On the Delmarva Peninsula, flooding, particularly in the area around Edgemoor, is impacting operations and in some areas water remains over top of rail.
Flooding and power outages are also impacting operations in several areas along the eastern seaboard from Philadelphia and northward. In the Philadelphia/South Jersey area, all main and secondary lines have been inspected and most are clear; some washouts are being repaired. Some flooding problems remain in the vicininty of the Delaware River and power outages remain in several areas.
Flooding along the Raritan River is currently precluding access to service areas in the North Jersey area. Restoration of service is largely dependent on how quickly flood waters recede.
Customers with shipments moving into these areas should expect delays. Updated ETA and routing information is always available through Pacesetter (Norfolk Southern's web based pipeline management tool), and accessNS.
Customers with questions regarding specific shipments should contact the National Customer Service Center.
Customer Service - - 800 635.5768
Customers with questions regarding local service should contact their Central Yard Operations Representative.
Central Yard Operations - - 800 898.4296